Shipping policy
Shipping Policy - Artistry Hub
At Artistry Hub, we are committed to delivering your orders quickly and securely. Please review our shipping guidelines below to understand how we process and deliver your items.
1. Order Processing & Confirmation
-
Verification: For all Cash on Delivery (COD) orders, our team may contact you via phone or WhatsApp to verify the order before shipment.
-
Processing Time: Once confirmed, orders are typically processed and handed over to our courier partners within 1–2 business days.
2. Delivery Timeline
-
Major Cities: Estimated delivery time is 3–5 business days.
-
Other Areas: For remote or smaller towns, delivery may take 5–7 business days.
-
Please note: Delays may occur during public holidays, extreme weather, or high-volume sale periods.
3. Shipping Charges
-
Shipping costs are calculated based on the weight of the package and your delivery location.
-
The final shipping fee will be displayed at the checkout page before you complete your purchase.
4. Cash on Delivery (COD) Terms
-
We offer Cash on Delivery for your convenience nationwide.
-
Payment must be made in full to the courier agent at the time of delivery.
-
According to courier company policies, customers are required to pay for the parcel before opening it. If there is any issue with the product, please refer to our Refund & Return Policy.
5. Order Tracking
-
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number on our courier partner's website to monitor your shipment's progress.
6. Undelivered Parcels
-
Please ensure that you provide a complete address and an active phone number.
-
If a parcel is returned to us due to an incorrect address or the customer being unavailable after multiple attempts, the customer will be responsible for any re-shipping charges.
Contact Us
For any questions regarding your shipment, feel free to reach out to our support team:
-
Business Name: Artistry Hub
-
Email: artistryhub967@gmail.com
-
Phone/WhatsApp: 0337-5826719